Timeframes and Hours of Operation. Certain Services (Network Monitoring and customer service related thereto, VoIP Hosting) will be available twenty-four (24) hours per day, seven (7) days per week; provided, however, that FIS reserves the right to suspend availability of the Service for the purpose of maintenance or updating. FIS will attempt to provide Client with at least [**CONFIDENTIAL**] prior notice of FIS’s maintenance of the Service and FIS will attempt to perform such services during non-business hours.
Appears in 2 contracts
Sources: Information Technology Services Agreement, Information Technology Services Agreement (Bank of Marin Bancorp)