Testing and Monitoring. 9.3.1 Testing may be undertaken to confirm the Provider’s ability to deliver the services described for this agreement to take place. The Company shall be entitled to request data from the Provider evidencing the delivery of flexibility which shall not be unreasonably withheld. Delivery will be verified by the Company using network monitoring and reporting systems. 9.3.2 Testing will be organised no more than once a year for a time and duration acceptable for both the Company and Provider to be agreed in advance. Testing will be planned to minimise impact to the Provider’s normal operations. 9.3.3 The Company retains the right at its own discretion to refrain from issuing Availability Requests or utilisation instructions to the Provider until necessary testing has been concluded. 9.3.4 The Company shall be entitled to request specific technical or operational information during the course of the contract in order to understand the effect of services provided on the distribution network, and the Provider shall not unreasonably withhold such information. 9.3.5 The Company may repeat testing for the following reasons: • Where test results are unsatisfactory or inconclusive; • following a service or communications failure, or; • on an annual basis. 9.3.6 Should the Company identify a failure affecting the API communications the Company shall notify the Providers nominated person as detailed in main contract as soon as practical to resolve the failure and if necessary, retrieve any missing data.
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Sources: Flexibility Services Standard Agreement, Flexibility Services Standard Agreement