Technical Support Services. 9.1 Technical support and updates provided by Vendor shall include assistance and consultation by phone to assist Customer, any other participating BOCES, or any school district Licensee in resolving problems with the use of the Product(s), at no charge.
Appears in 6 contracts
Samples: Master License and Service Agreement, License and Service Agreement, Master License and Service Agreement
Technical Support Services. 9.1 Technical support and updates provided by Vendor shall include assistance and consultation by phone or chat to assist Customer, any other participating BOCES, or any school district Licensee in resolving problems with the use of the Product(s), at no charge.
Appears in 1 contract
Samples: Master License and Service Agreement
Technical Support Services. 9.1 Technical support and updates Updates provided by Vendor shall include assistance and consultation by phone or chat to assist Customer, any other participating BOCES, or any school district Licensee in resolving problems with the use of the Product(s), at no charge.
Appears in 1 contract
Samples: Master License and Service Agreement
Technical Support Services. 9.1 8.1 Technical support and updates provided by Vendor shall include assistance and consultation by phone to assist Customer, any other participating BOCES, or any school district Licensee in resolving problems with the use of the Product(s), at no charge.
Appears in 1 contract
Samples: License and Service Agreement
