Technical Support Services. 2.1 Should the Client determine that the Managed Services includes a defect, the Client support representatives may file error reports or support requests. The Supplier shall provide technical support services only to specified CSRs.
Appears in 5 contracts
Samples: Managed Services Agreement, Managed Services Agreement, Managed Services Agreement
Technical Support Services. 2.1 Should the Client Customer determine that the Managed Services includes include a defect, the Client Customer support representatives in paragraph 2.3 of Schedule 2 (CSRs) may file error reports or support requests. The Supplier shall provide technical support services only to specified CSRs.
Appears in 1 contract
Samples: Managed Services Agreement
Technical Support Services. 2.1 Should the Client Customer determine that the Managed Services includes a defect, the Client support representatives CSRs may file error reports or support requests. The Supplier shall provide technical support services only to specified CSRs.
Appears in 1 contract
Samples: www.vivio.co.uk
Technical Support Services. 2.1 Should the Client Customer determine that the Managed Services includes a defect, the Client support representatives CSRs (Customer Service Representative) may file error reports or support requests. The Supplier shall provide technical support services only to specified CSRs.
Appears in 1 contract
Samples: www.spiretechgroup.com
