Common use of Support Desk Clause in Contracts

Support Desk. The primary function of the support desk is to provide customers with a central point of contact for reporting and progressing problems arising from the use of the service. Customers may also request general assistance, enquire on service status and availability, or discuss any other service related issues. Scheduled Support Desk service hours are : 09:00 - 17:00 Mon - Fri. The Support desk can be contacted on 0191 5009746 during the above hours or by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇. All reasonable means will be used to resolve problems for the Customer. CHI will agree with the Customer a resolution plan and will endeavour to make every effort to adhere to the resolution plan as far as it is in their power to do so.

Support Desk. The primary function of the support desk is to provide customers with a central point of contact for reporting and progressing problems arising from the use of the service. Customers may also request general assistance, enquire on service status and availability, or discuss any other service related issues. Scheduled Support Desk service hours are : 09:00 - 17:00 Mon - Fri. The Support desk can be contacted on 0191 5009746 during the above hours or by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇. All reasonable means will be used to resolve problems for the Customer. CHI will agree with the Customer a resolution plan and will endeavour to make every effort to adhere to the resolution plan as far as it is in their power to do so.