Common use of Support Availability Clause in Contracts

Support Availability. 2.1. Support. Vertalo will provide support to Customer and Customer Users through Vertalo’s generally available phone support system and any other support platform made generally available to Vertalo’s customers. Except as expressly provided in this Section 2 or as may otherwise be provided under a written support agreement entered into between Vertalo and Customer, Vertalo is under no obligation to support the Vertalo Services in any way, nor to provide any modification, error correction, bug fix, new release or other update (each an “Update”) for the Vertalo Services. In the event Vertalo, in its sole discretion, supplies or makes available any Update to Customer, such Update shall be deemed to be part of the Vertalo Services and shall be subject to the terms and conditions of this Agreement. During the Term, Vertalo will provide Customer with copies of each Update for the made generally available by Vertalo to its customers.