Common use of Support Availability Clause in Contracts

Support Availability. SELLER Business Hours for post sales technical support are between the hours of 9 AM and 5 PM, CST, Monday thru Friday, excluding holidays.

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Support Availability. SELLER Business Hours for post sales technical support are between the hours of 9 AM 8AM and 5 PM, 5PM CST, Monday thru Friday, excluding holidays.

Appears in 1 contract

Sources: Services Level Agreement