Step Number. 1 a) The employee, who may request the assistance of her ▇▇▇▇▇▇▇ or designate, may present her grievance to the Service Manager or in her absence, her Management designate. The grievance shall be in writing, shall include which article(s) of the Agreement is being grieved and shall include the nature of the grievance and the remedy sought. The Service Manager, or Management designate shall deliver her decision in writing prior to the end of normal working hours on the seventh (7) calendar day following the presentation of the grievance. b) In the event of an Employer grievance, such grievance shall be presented, in writing, to the Secretary- Treasurer of the Union. The grievance shall include which article(s) of the Agreement is being grieved and shall include the nature of the grievance and the remedy sought. The Union Secretary-Treasurer shall deliver the Union’s response, in writing, prior to the end of normal working hours on the seventh calendar day following the presentation of the grievance, which shall be considered a Step Number 2 decision. Failing settlement, the employee and the Bargaining Unit Grievance Committee may present the grievance in writing to the ▇.▇.▇.▇. or, in his absence, his Management designate, prior to the end of normal working hours on the seventh (7) calendar day after the decision given above. A meeting may be held prior to the end of normal working hours of the seventh (7) following calendar day between the ▇.▇.▇.▇. or his Management designate, and the employee and the Bargaining Unit Grievance Committee. Failing settlement, the decision of the ▇.▇.▇.▇. or, his Management designate shall be delivered to the Bargaining Unit in writing prior to the end of normal working hours on the seventh (7) following calendar day.
Appears in 2 contracts
Sources: Collective Agreement, Collective Agreement