Common use of Staff Training on Applicable Citizens’ Policies Clause in Contracts

Staff Training on Applicable Citizens’ Policies. Vendor shall be responsible for training all staff performing Appraisal Services on Citizens policies and procedures. Upon Contract execution, and by June 15th annually thereafter, Citizens will conduct a mandatory “Training Workshop” whereby Citizens will train Vendor’s training resource(s) and will provide all applicable policies, procedures and training materials to be used during Vendor’s initial and annual training of Vendor Staff. Vendor must ensure the required training is completed by its staff prior to staff performing any Appraisal Services on behalf of Citizens. Vendor’s Staff may be required to attend additional training (online and/or classroom) sessions as deemed necessary by Citizens. In addition to training, the Vendor shall be responsible for maintaining complete training records for all staff performing Appraisal Services. At its sole discretion, Citizens reserves the right, to institute learning via a learning management system that tracks and records Vendor Staff training and scores.