Sprint Plus Services Sample Clauses
The 'SPRINT PLUS SERVICES' clause defines the scope and nature of additional or enhanced services provided under a contract, typically beyond the standard offerings. This clause outlines what specific services are included under the 'Sprint Plus' designation, such as premium support, expedited delivery, or access to exclusive features, and may detail eligibility criteria or associated fees. Its core practical function is to clearly delineate the value-added services available to the client, ensuring both parties understand the extent and limitations of these enhanced offerings, thereby preventing misunderstandings and setting expectations.
Sprint Plus Services. A. Sprint Plus Services (“SPS”) includes a wide range of professional consulting services which Customer may elect, including Network and System Engineers (NEs/SEs), Network Service Managers (NSMs), Technical Application Consultants (TACs), Program Managers, Customer Service and other support organizations. The charges are typically specified at an hourly rate based on the type of SPS service. No discounts or special pricing will apply to SPS, except as specified in this Agreement or the applicable Statement of Work (“SOW”). If a conflict exists between the SOW and this Agreement, this Agreement will control. The pricing below is for Domestic engagements only. Customer must comply with the Sprint Plus Services Product Annex, which is incorporated into this Agreement by this reference.
B. Sprint will charge Customer a fixed hourly charge for SPS based on the type of professional services provide as shown in the table below: Sprint Engineers * Two (2) hour minimum* Certified Program Managers * Two (2) hour minimum* Network Service Managers * Two (2) hour minimum* Program Managers * Two (2) hour minimum* Technical Application Consultants * Two (2) hour minimum* CPE Technicians * Two (2) hour minimum* Customer Name: Virgin Mobile USA, LLC Address: ▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇. ▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇ ▇▇▇▇▇ *To receive SPS, Customer must sign a SOW, which includes the project purpose, scope of work to be performed, targeted project schedule and deliverables, as applicable. The hourly rates do not include travel expenses, which will be billed to Customer in addition to the professional services rates specified above or in the SOW.
5. The Agreement is amended in Attachment A, Section 6.3 by adding new subsection J as follows:
Sprint Plus Services