Common use of Specialist Service Providers Clause in Contracts

Specialist Service Providers. If a Provider is identified as a Specialist Service Provider in relation to a particular Site or ESA in the Schedule, the Provider must provide Program Services at that Site or in that ESA: to a Participant who is: a member of the relevant Specialist Service Group; and Referred to, or Directly Registered with, the Provider; in accordance with this Agreement and any Guidelines; where the Participant has a Current Assessment, subject to clauses 661 [Change of Circumstances Reassessment during Period of Service], 688 [Changing the Level of Ongoing Support for Disability Employment Services – Employment Support Service Participants] and 694 [Change of Circumstances Reassessment during Ongoing Support], in accordance with that Assessment; in a manner which is designed to address, and is sensitive to, the special needs of that Participant; and for the relevant Period of Service and any period of Ongoing Support. Unless otherwise Notified by the Department and subject to clause 404, a Specialist Service Provider: must not provide Program Services to a Participant who is not a member of the relevant Specialist Service Group; and must direct a Participant: who is not a member of the relevant Specialist Service Group; and who is Referred to or who attempts to Directly Register with the Provider, to DHS, DHS Assessment Services or to another Program Provider, in accordance with any Guidelines. If a Specialist Service Provider is also a Generalist Service Provider at a Site or in an ESA, the Provider must also provide Program Services to Participants who are not members of the relevant Specialist Service Group, in accordance with clause 400. Program Services Location The Provider must deliver the Program Services: in all of the ESAs; and subject to this clause 406 and clauses 412 and 413, at all of, and only at, the Sites, as specified in the Schedule, unless otherwise directed by the Department. Unless another ESA Coverage is specified in the Schedule, the Provider must provide Program Services to the whole of each ESA specified in the Schedule. The Provider may: Directly Register a Participant in accordance with clauses 431 to 434 (inclusive) of this Agreement; and Provide Program Services specified in the Schedule to that Participant. The Provider must only provide Program Services at a Site, unless otherwise specified in any Guidelines. Identification of Program Services delivered at each Site For each Site at which the Provider delivers Program Services, the Provider must identify on the Department’s IT Systems: whether the Provider is delivering Program Services at that Site as a: Generalist Service Provider; and/or Specialist Service Provider; and whether the Provider is delivering: Disability Employment Services – Disability Management Service; and/or Disability Employment Services – Employment Support Service, at that Site, and such identification on the Department’s IT Systems must be consistent with the Schedule, unless clause 412 applies or the Provider is otherwise directed by the Department to deliver Services at a site not specified in the Schedule. Where a Provider requests to deliver Services at a site not specified in the Schedule and the Department gives written approval for the provision of Services at that site, the Provider may deliver Services at that site notwithstanding that the relevant site is not specified in the Schedule, provided that the Provider complies with clause 411 in respect of that site. For the avoidance of doubt, the Provider must not provide Program Services at any Site, (including a site approved by the Department in accordance with clause 412), that is not identified on the Department’s IT Systems in accordance with clause 411, unless specified in any Guidelines, or otherwise directed by the Department.

Specialist Service Providers. If a Provider is identified as a Specialist Service Provider in relation to a particular Site or ESA in the Schedule, the Provider must provide Program Services at that Site or in that ESA: to a Participant who is: a member of the relevant Specialist Service Group; and Referred to, or Directly Registered with, the Provider; in accordance with this Agreement and any Guidelines; where the Participant has a Current Assessment, subject to clauses 661 682 [Change of Circumstances Reassessment during Period of Service], 688 709 [Changing the Level of Ongoing Support for Disability Employment Services – Employment Support Service Participants] and 694 715 [Change of Circumstances Reassessment during Ongoing Support], in accordance with that Assessment; in a manner which is designed to address, and is sensitive to, the special needs of that Participant; and for the relevant Period of Service and any period of Ongoing Support. Unless otherwise Notified by the Department and subject to clause 404, a Specialist Service Provider: must not provide Program Services to a Participant who is not a member of the relevant Specialist Service Group; and must direct a Participant: who is not a member of the relevant Specialist Service Group; and who is Referred to or who attempts to Directly Register with the Provider, to DHS, DHS Assessment Services or to another Program Provider, in accordance with any Guidelines. If a Specialist Service Provider is also a Generalist Service Provider at a Site or in an ESA, the Provider must also provide Program Services to Participants who are not members of the relevant Specialist Service Group, in accordance with clause 400. Program Services Location The Provider must deliver the Program Services: in all of the ESAs; and subject to this clause 406 and clauses 412 and 413, at all of, and only at, the Sites, as specified in the Schedule, unless otherwise directed by the Department. Unless another ESA Coverage is specified in the Schedule, the Provider must provide Program Services to the whole of each ESA specified in the Schedule. The Provider may: Directly Register a Participant in accordance with clauses 431 to 434 (inclusive) of this Agreement; and Provide Program Services specified in the Schedule to that Participant. The Provider must only provide Program Services at a Site, unless otherwise specified in any Guidelines. Identification of Program Services delivered at each Site For each Site at which the Provider delivers Program Services, the Provider must identify on the Department’s IT Systems: whether the Provider is delivering Program Services at that Site as a: Generalist Service Provider; and/or Specialist Service Provider; and whether the Provider is delivering: Disability Employment Services – Disability Management Service; and/or Disability Employment Services – Employment Support Service, at that Site, and such identification on the Department’s IT Systems must be consistent with the Schedule, unless clause 412 applies or the Provider is otherwise directed by the Department to deliver Services at a site not specified in the Schedule. Where a Provider requests to deliver Services at a site not specified in the Schedule and the Department gives written approval for the provision of Services at that site, the Provider may deliver Services at that site notwithstanding that the relevant site is not specified in the Schedule, provided that the Provider complies with clause 411 in respect of that site. For the avoidance of doubt, the Provider must not provide Program Services at any Site, (including a site approved by the Department in accordance with clause 412), that is not identified on the Department’s IT Systems in accordance with clause 411, unless specified in any Guidelines, or otherwise directed by the Department.