Common use of Solution Request Clause in Contracts

Solution Request. Contractor shall provide an effective Request for Solution (RFS) processes and appropriate mechanisms for fulfilling complex service requests, requirements gathering coordination with the customer, design, pricing, solution, and proposals; including appropriate communications to adequately set expectations and promote good customer service. Contractor shall work with the Integrated Service Providers and other vendors as required to formulate a complete solution and proposal. Contractor shall ensure all RFS are solutioned in compliance with Government policies and rules as outlined in the SMM. Contractor shall effectively leverage existing infrastructure and designs for the most efficient and effective cost solutions, provide technical guidance to Customer, and architect solutions through coordination with the Integrated Service Providers and Customers. The Contractor shall develop standard proposal mechanisms and processes for formulating solution proposals and obtain appropriate Government and Customer approvals, as detailed in the SMM. Contractor shall provide all necessary materials and artifacts to Government or the Customer for understanding of the proposal. Contractor will provide a timeframe to the Customer for delivering a solution once requirements are accepted by Customer. Contractor will provide proposal responses and reworked proposal responses in a timeframe required by the Government. Contractor shall develop a Request for Estimate (RFE) processes and appropriate mechanisms to support rapid proposal development that provides a level of accuracy for budgetary information without requiring a full solution but includes a Rough Order of Magnitude (ROM) estimate of schedule and costs. All ROM estimates will align to Course of Action (COA) and a technical overview or architecture of the COA. Requirements gathering coordination and preparation of RFS and ROM proposals are at no additional charge to Government.

Solution Request. The Contractor shall provide an effective Request for Solution (RFS) processes and appropriate mechanisms for fulfilling complex service requests, requirements gathering coordination with the customer, design, pricing, solution, and proposals; including appropriate communications to adequately set expectations and promote good customer service. Contractor shall work with the Integrated Service Providers and other vendors as required to formulate a complete solution and proposal. Contractor shall ensure all RFS are solutioned in compliance with Government policies and rules as outlined in the SMM. The Contractor shall effectively leverage existing infrastructure and designs for the most efficient and effective cost solutions, provide technical guidance to Customer, and architect solutions through coordination with the Integrated Service Providers and Customers. The Contractor shall develop standard proposal mechanisms and processes for formulating solution proposals and obtain appropriate Government and Customer approvals, as detailed in the SMM. Contractor shall provide all necessary materials and artifacts to Government or the Customer for understanding of the proposal. Contractor will provide a timeframe to the Customer for delivering a solution once requirements are accepted by Customer. Contractor will provide proposal responses and reworked proposal responses in a timeframe required by the Government. The Contractor shall develop a Request for Estimate (RFE) processes and appropriate mechanisms to support rapid proposal development that provides a level of accuracy for budgetary information without requiring a full solution but includes a Rough Order of Magnitude (ROM) estimate of schedule and costs. All ROM estimates will align to Course of Action (COA) and a technical overview or architecture of the COA. Requirements gathering coordination and preparation of RFS and ROM proposals are at no additional charge to Government.