Software Updates and Upgrades. 1. Contractor shall: a. Provide software upgrades and updates to the PARCS system as required to install new features, improve functionality and to maintain a functional system. Software upgrades shall include, but is not limited to, upgrades to the core application software, system hotfixes. b. Provide a remote accessibility solution using a Virtual Private Network (VPN) that includes a Multifactor Authentication (MFA). c. Provide software updates and upgrades: 2. Supplier provided hotfixes to resolve specific issues are within the scope of this contract. 3. Labor to install and configure supplier hotfixes to resolve specific Parking Administration issues within the scope of this contract. 4. Payment Application hotfixes and updates to address Payment Credit Industry (PCI) compliance requirements per the Secure Implementation Guide based on the PA DSS v3.2 or current standard. See Payment Card Industry (PCI) PA-DSS Validation Provisions. 5. Labor to install and configure Payment Application hotfixes and updates to maintain PCI compliance requirements per the Secure Implementation Guide based on the PCI standards in effect are included. See Payment Card Industry (PCI) PA-DSS Validation Provisions. 6. This Contract specifically includes software, implementation services, and any other costs associated with deployment of a new, revised, enhanced, or modified payment application that may be deemed necessary to meet current PCI DSS 3.2. Payment Application validation requirements. See Payment Card Industry (PCI) PA-DSS Validation Provisions. 7. Updates to firmware are included in the scope of this contract. 8. Updates to the servers, SANs and network equipment are included in the scope of this contract. 9. With the exception of anti-virus software and Microsoft products mentioned in Payment Card Industry (PCI) PA-DSS Validation Provisions, all other supplier updates, upgrades, or new releases are included in the scope of this contract. 10. Labor to install and configure all other supplier updates, upgrades or new releases is excluded from the scope of this contract. Refer to rates specified in Attachment B for labor rates associated with labor to install, configure, test, prepare documentation, provide training to PARKING ADMINISTRATION and/or the parking operator, and any other activities associated with these updates and upgrades.
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Sources: Parking Access and Revenue Control System Equipment, Maintenance and Repair, Parking Access and Revenue Control System Equipment, Maintenance and Repair Contract
Software Updates and Upgrades. 1. Contractor shall:
a. Provide software upgrades and updates to the PARCS system as required to install new features, improve functionality and to maintain a functional system. Software upgrades shall include, but is not limited to, upgrades to the core application software, system hotfixes.
b. Provide a remote accessibility solution using a Virtual Private Network (VPN) that includes a Multifactor Authentication (MFA).
c. Provide following software updates and upgrades:
2. a. Supplier provided hotfixes to resolve specific JWA issues are within the scope of this contract.
3. Labor b. SKIDATA labor to install and configure supplier hotfixes to resolve specific Parking Administration JWA issues is within the scope of this contract.
4. c. Payment Application hotfixes and updates to address Payment Credit Industry (PCI) PCI compliance requirements per the Secure Implementation Guide based on the PA latest active PCI DSS v3.2 or current standardstandard adopted by JWA. See Payment Card Industry (PCI) PA-DSS Validation Provisions.
5. Labor d. SKIDATA labor to install and configure Payment Application hotfixes and updates to maintain PCI compliance requirements per the Secure Implementation Guide based on the PCI standards in effect are included. See Payment Card Industry (PCI) PA-DSS Validation Provisions.
6. e. This Contract specifically includes software, implementation services, and any other costs associated with deployment of a new, revised, enhanced, or modified payment application that may be deemed necessary to meet current PCI DSS 3.2. Payment Application validation requirements. See Payment Card Industry (PCI) PA-DSS Validation Provisions.
7. f. Updates to VMWare, Proventia and Tripwire are included in the scope of this contract.
g. Updates to firmware are included in the scope of this contract.
8. h. Updates to the servers, SANs server and network equipment storage hardware are included in the scope of this contract.
9. i. With the exception of anti-virus software and Microsoft products mentioned in Payment Card Industry (PCI) PA-DSS Validation Provisions., all other supplier updates, upgrades, or new releases are included in from the scope of this contract.
10. Labor j. SKIDATA labor to install and configure all other supplier updates, upgrades or new releases is excluded from the scope of this contract. Refer to rates specified in Attachment B for labor rates associated with SKIDATA labor to install, configure, test, prepare documentation, provide training to PARKING ADMINISTRATION JWA and/or the parking operator, and any other activities associated with these updates and upgrades.
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