Common use of Software Maintenance Agreement Clause in Contracts

Software Maintenance Agreement. 1) Customers acquiring the applicable software licenses under the Contract shall hold use and operate such software subject to compliance with the applicable Software Maintenance Agreement set forth in the Appendix D and H Maintenance Agreements of this Contract. No changes to the applicable Software Maintenance Agreement terms and conditions may be made unless previously agreed to between Vendor and DIR. Customers may not add, delete or alter any of the language in the applicable Maintenance Agreement. Order Fulfiller shall make the applicable Software Maintenance Agreement terms and conditions available to all Customers at all times. 2) Compliance with the Software Maintenance Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer’s compliance with the Software Maintenance Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the Software Maintenance Agreement terms and conditions. C. Service Agreement 1) Services other than managed services addressed in Subsection D, provided under this Contract shall be in accordance with the Service Agreement as set forth in Appendix F and K of this Contract. No changes to the Service Agreement terms and conditions may be made unless previously agreed to by Vendor and DIR. 2) Compliance with the Customer Services Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer’s compliance with the Customer Services Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the Customer Services Agreement terms and conditions.