Software Fixes and Updates. For Support Descriptions that include software bug fixes, patches and/or certain updates (together, “Updates”), Vendor will make available to Customer those Updates that are made generally available for no additional fee to its customers entitled to support. Unless otherwise indicated in writing by Vendor, Support does not include software updates that provide new features or functionality.
Appears in 3 contracts
Sources: End User Support and Professional Services Agreement, Support and Professional Services Agreement, End User Support Services Agreement