Common use of Shared Resources Clause in Contracts

Shared Resources. Software: • iStar proprietary web portal, and associated proprietary tools and systems owned and operated by ACS, including but not limited to SRP, iDrive, and CrystalReports. • Category 5 Software which is content management software, including but not limited to MCP and ACS Capture. • Monitoring systems software, including but not limited to HP Openview, Micromuse NetCool, IBM Tivoli, and Concord eHealth. Hardware: • Facilities support, including but not limited to HVAC, electrical power distribution and backup, fire suppression, and equipment racks. • Network infrastructure, including but not limited to core network switches and routers, cable plant, and monitoring tools. • Storage area network (“SAN”), including but not limited to SAN switches, drive arrays, cable plant, and monitoring tools. Symetra data will be segregated on dedicated physical volumes. • Print and mail hardware including but not limited to inserters, sorters, high speed printers and velo binders. • Image capture hardware including but not limited to scanners, sorters and bar code readers. Table of Contents