Severe. Important Licensed Product features are unavailable with no workaround available. Licensee’s ability to conduct business is seriously affected. Licensor will provide a workaround that resolves the request, provided that, if Licensor is unable to provide a workaround, Licensor will classify the request as an Error in the Licensed Products and work to produce a Corrected Release in accordance with the Service ▇▇▇▇▇ ▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇.
Appears in 1 contract
Sources: End User License Agreement
Severe. Important Licensed Product features are unavailable with no workaround available. Licensee’s ability to conduct business is seriously affected. Licensor will provide a workaround that resolves the request, provided that, if Licensor is unable to provide a workaround, Licensor will classify the request as an Error in the Licensed Products and work to produce a Corrected Release in accordance with the Service ▇▇▇▇▇ ▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇Level of the Licensee.
Appears in 1 contract
Sources: End User License Agreement