Services Provision. During the Term, TAZA hereby agrees to provide Client with the “Managed Services” (as outlined below and, together with the other services provided by TAZA as outlined in Section 4.1-4.4 below, the “Services”) on a non-exclusive basis solely for Client’s Business and subject to the terms and limitations set forth in this Agreement. During the “Term” (as defined below), Client will not obtain services similar to the Services from any third party. Client may only use the Services for the purposes set forth herein and only for real estate project management outlined on Part 1 of Exhibit A hereto. For purposes hereof, the “Managed Services” are: (i) remote Software access for Client as described in Exhibit B; (ii) TAZA server administration (server troubleshooting, OS patches and OS and web server security alerts); (iii) TAZA database backup scripts and procedures (iv) site monitoring; (v) application administration and optimization (database maintenance, data archival, log file maintenance, file system maintenance and application configuration not under the client’s control); and (vi) on-call support staff available for severity level 1 problems on a continuous basis (24x7x365). TAZA shall provide the Managed Services for the “Fees” (as defined in Section 5 below) until the expiration or termination of the Term. TAZA will host the Software on its premises (or through a general hosting agreement with a commercially viable third party) on the Hardware.
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Services Provision. During the Term, TAZA ▇▇▇▇ hereby agrees to provide Client with the “Managed Services” (as outlined below and, together with the other services provided by TAZA as outlined in Section 4.1-4.4 below, the “Services”) on a non-exclusive basis solely for Client’s Business and subject to the terms and limitations set forth in this Agreement. During the “Term” (as defined below), Client will not obtain services similar to the Services from any third party. Client may only use the Services for the purposes set forth herein and only for real estate project management outlined on Part 1 of Exhibit A hereto. For purposes hereof, the “Managed Services” are: (i) remote Software access for Client as described in Exhibit B; (ii) TAZA server administration (server troubleshooting, OS patches and OS and web server security alerts); (iii) TAZA database backup scripts and procedures (iv) site monitoring; (v) application administration and optimization (database maintenance, data archival, log file maintenance, file system maintenance and application configuration not under the client’s control); and (vi) on-call support staff available for severity level 1 problems on a continuous basis (24x7x365). TAZA shall provide the Managed Services for the “Fees” (as defined in Section 5 below) until the expiration or termination of the Term. TAZA will host the Software on its premises (or through a general hosting agreement with a commercially viable third party) on the Hardware.
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