Common use of Services Available Clause in Contracts

Services Available. In Warranty and Out of Warranty Repair Service Standard Warranty repair service has a fifteen day turn around time. For rush repairs we provide same day expedite service. Customers must return equipment overnight, first business day and the repair center will repair and ship overnight on the day of receipt. The fee for this service is [***] in addition to the repair fees, if any. Some defects may preclude this service being available. In the event this were to occur you would be contacted with an explanation on the same day and other available options would be explored to meet your needs. Forty eight hour service is available for an additional [***]. Expedited shipping is available in the event a repair has been completed and you find you cannot wait for standard carrier service. This fee is [***]. All repairs are quoted at a flat rate which includes standard freight services within the USA. Customs brokerage, duties, export fees, etc. are the responsibility of the customer. Evaluation -------------------- *** Confidential Treatment Requested