Service Scope. The following Services are covered by this Agreement; o Manned telephone support o Monitored email support o Delivery of PR Opportunities where appropriate
Appears in 2 contracts
Service Scope. The following Services are covered by this Agreement; o Manned Staffed telephone support o Monitored email support o Delivery of PR Opportunities where appropriateRemote assistance
Appears in 2 contracts
Sources: Terms of Business, Agreement for the Supply, Installation, Licensing and Support
Service Scope. The following Services are covered by this Agreement; o Manned Staffed telephone support support o Monitored email support o Delivery of PR Opportunities where appropriateRemote assistance
Appears in 1 contract
Sources: Agreement for the Supply, Installation, Licensing, and Support of FCS Elections
Service Scope. The following Services are covered by this Agreement; o Manned telephone support o Monitored email support o Delivery of PR Opportunities where appropriatesupport
Appears in 1 contract
Sources: Service Level Agreement
Service Scope. The following Services are covered by this Agreement; o : • Manned telephone support o • Monitored email support o Delivery of PR Opportunities where appropriate• Remote assistance using remote or access tools
Appears in 1 contract
Sources: Service Level Agreement
Service Scope. The following Services are covered by this Agreement; o Manned telephone support o Monitored email support o Delivery of PR Opportunities where appropriateRemote assistance o Monthly system health check
Appears in 1 contract
Sources: Service Level Agreement