Service Level Commitments. 17 (a) Definition of Service Level Commitments . . . . . . . . . . . . . . 17 (b) Exclusive Remedies for Failure to Satisfy Service Level Commitments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 17. Conformity with Documentation. . . . . . . . . . . . . . . . . . . . . . 19 (a) Covenant by BCBSSC. . . . . . . . . . . . . . . . . . . . . . . . . 19 (b) Exclusive Remedies for Failure of System to Conform to Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 18.
Appears in 2 contracts
Sources: Information System Services Agreement (United Wisconsin Services Inc /Wi), Information System Services Agreement (Newco Uws Inc)