Service Availability Target. Effective as of Commercial Launch, Availability will start at *** Motricity shall provide an overall System service availability of *** for all Services listed in the SLA Monitoring Requirements (Appendix D) below, measured at no less than the frequency shown in Appendix D and reported at monthly intervals as described in Section 6.2 below. This measurement excludes downtimes caused by AT&T and service interruptions due to planned maintenance approved in advance by AT&T.
Appears in 3 contracts
Sources: Wireless Services Agreement (Motricity Inc), Wireless Services Agreement (Motricity Inc), Wireless Services Agreement (Motricity Inc)