Service Availability Credit. If Service Availability under Your Account for any calendar month falls below the level set forth in Section 3, Company will issue a credit (“Service Availability Credit”) in accordance with the following schedule: 99.991% to Service Availability Percentage Set Forth Above 2% of monthly fee credited 99.0% to 99.99% 5% of monthly fee credited 98.0% to 98.99% 10% of monthly fee credited 95.0% to 97.99% 15% of monthly fee credited 94.99% or below 2.5% credited for every 1% of lost availability up to the maximum total penalty limit
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