Common use of Service Audits Clause in Contracts

Service Audits. During the Term but not more frequently than once per year, upon reasonable prior notice to the BNY Mellon Executive, BNY Mellon shall provide Voya Auditors with access to, and assistance and information that they may reasonably require with respect to, the Service Locations and Services for purposes of auditing BNY Mellon’s compliance with the Agreement. Upon notification that an audit identifies that BNY Mellon is not in compliance with the Agreement, BNY Mellon shall promptly correct such noncompliance (wherein the manner of remediation shall be in accordance with BNY Mellon’s own policies and procedures regarding remediation; provided, however, that BNY Mellon may not unduly delay any such remediation).