Common use of Sales Presentations Clause in Contracts

Sales Presentations. At sales presentations, IBPs shall truthfully identify themselves, their products, and the purpose of their business to prospective customers. IBPs may not use any misleading, deceptive, or unfair sales practices. Explanation and demonstration of products offered shall be accurate and complete including, but not limited to, with regard to price, terms of payment, right of withdrawal, refund rights, guarantees, and after-sales services and delivery. Personal or telephone contacts shall be made in a reasonable manner and during reasonable hours to avoid intrusiveness. IBPs must immediately discontinue a demonstration or sales presentation upon the request of the consumer. IBPs shall not directly or by implication, denigrate any other company or product. IBP shall refrain from using comparisons which are likely to mislead, and which are incompatible to the principles of fair competition. Points of comparison shall not be unfairly selected and shall be based on facts which can be substantiated. IBP shall not abuse the trust of individual consumers, shall respect the lack of commercial experience of consumers and shall not exploit a customer’s age, illness, lack of understanding or lack of language expertise. RAD’s may not systematically entice or solicit direct sellers from other direct selling organizations.