Common use of RMA Process Clause in Contracts

RMA Process. Prior to returning Hardware to Bullhorn for any reason, including without limitation requests for replacement Hardware, or deactivation of Hardware upon expiration of the rental term, Customer must be issued an RMA number from Customer Support. Hardware returns are not valid and may be rejected by Bullhorn without an RMA number. Each return shall have the associated RMA number printed on each individual shipment. All returned product must be shipped to Bullhorn with proper packaging so as to ensure safe and secure transportation. RMA numbers are only valid for thirty (30) days from the date of issuance. i. Once an RMA number is issued, Customer, at its own cost and expense, must package and ship the Hardware back to Bullhorn at the return address specified by Bullhorn. Risk of loss for the Hardware remains with Customer during shipping until delivered to Bullhorn. If a Hardware swap is required, Bullhorn will employ commercially reasonable efforts to ship a replacement product via regular ground service on the next business day following issuance of the RMA number. Customers may request shipping methods other than regular ground service, such as next day shipments, at their own cost and expense. ii. Bullhorn, in its sole discretion, may repair the applicable Hardware or replace it with equivalent Hardware, or provide Customer with a purchase credit. EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, ▇▇▇▇▇▇▇▇ MAKES NO OTHER WARRANTIES EXPRESS, IMPLIED OR STATUTORY IN CONNECTION WITH THE HARDWARE. ALL OTHER WARRANTIES AS TO QUALITY, CONDITION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON- INFRINGEMENT ARE EXPRESSLY DISCLAIMED. THIS SECTION REPRESENTS BULLHORN’S SOLE LIABILITY, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY, FOR ANY AND ALL CLAIMS FOR BREACH OF THIS HARDWARE MAINTENANCE WARRANTY.

Appears in 2 contracts

Sources: Addendum for Bullhornone Service, Addendum for Bullhorn Middle Office Service