Common use of RMA Process Clause in Contracts

RMA Process. To obtain replacement service, credit or refund (as applicable) under the Workmanship Warranty or the Capacity Retention Warranty, the End User or Transferee must: (a) notify the Authorized Reseller from whom the AC Battery was purchased; (b) provide proof of the original purchase; (c) provide a description of the alleged defect; (c) provide the relevant serial number and the Warranty Start Date. End Users or Transferees that are unable to locate the Authorized Reseller from whom the AC Battery was purchased, should contact Enphase: For in country support in Australia or New Zealand please contact Enphase Customer Support at ▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇/global/au/ or by telephone at ▇ ▇▇▇ ▇▇▇ ▇▇▇ (Australia) or +▇▇ ▇▇ ▇▇▇ ▇▇▇▇ (New Zealand).