Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and provide service to customers as defined in the SLA.
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Samples: Professional Services Contract, Professional Services Contract, Professional Services Contract
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system shall be available 24/7/365 (with agreed-upon agreed‐upon maintenance downtime), and provide service to customers as defined in the SLA.
Appears in 4 contracts
Samples: Service Level Agreement, imlive.s3.amazonaws.com, www.bidscolorado.com
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and provide service to customers as defined in the SLA.. State of Utah Bid CH16012
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Samples: www.images.shi.com, www.accendnetworks.com
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system service shall be available 24/7/365 (with agreed-upon maintenance downtimedowntime or due to a Force Majeure or as otherwise agreed to by the parties), and provide service to customers Purchasing Entity as defined in the SLAService Description of the Services.
Appears in 2 contracts
Samples: bidopportunities.iowa.gov, www.delltechnologies.com
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments environment are the responsibilities responsibility of the Contractor. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and shall provide service to customers as defined in the SLAScope of Work.
Appears in 1 contract
Samples: cams.ocgov.com