Resolution of Disputes between Manager and Customers of the Gaming Operation Sample Clauses

Resolution of Disputes between Manager and Customers of the Gaming Operation. Manager shall prescribe rules of play for each type of gaming which has been licensed by the Tribal Gaming Board. Such rules of play shall be posted in plain view, accessible and visible by all customers of the Gaming Operation. All games shall be conducted fairly and honestly by both Manager and customers. In the event of a dispute between Manager and any customer, the written rules of play shall govern. However, Manager shall strive to satisfy the customer in the resolution of any dispute. The General Manager shall be initially responsible to attempt to resolve all such disputes. If a dispute cannot be resolved by the General Manager, the General Manager shall immediately submit a written report of the dispute to both Manager and Tribal Coordinator who shall discuss the dispute with each other and with the customer. Manager shall make the final determination of the action to be taken to resolve the dispute, after consulting with Tribal Coordinator, and Manager’s decision shall be final. Any customer who is not satisfied with the decision of Manager may appeal the decision to the Tribal Gaming Board.
Sample 1
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Related to Resolution of Disputes between Manager and Customers of the Gaming Operation

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