Reporting Unauthorized Transactions and Errors Sample Clauses

Reporting Unauthorized Transactions and Errors. If you discover an error, forgery, alteration or other unauthorized activity involving your account, you must notify us promptly by telephone and promptly provide all the relevant facts in writing, including a description of the transaction or error and the identity of any suspected perpetrator. You should contact Client Services (see Appendix A) immediately to report the unauthorized activity or error. You agree to complete an affidavit relating to the unauthorized transactions or error if requested by us. You agree to carefully and promptly review all statements and notices we send or make available to you. Your statements will be deemed to provide sufficient information about your checks and other transactions for you to determine whether there was an error or unauthorized transaction if the statements provide you with the check or transaction number, the amount and the date of payment. You are in the best position to discover and report any errors or unauthorized transactions involving your account. You must notify us within a reasonable time, not exceeding 30 days following the earlier of: (i) your discovery of an error or unauthorized transaction; and (ii) the date we first make available to you the statement or other information about the item or transaction that shows the error or unauthorized transaction. If you do not notify us in accordance with the foregoing, then: (i) we will not be responsible for subsequent unauthorized transactions by the same wrongdoer; and (ii) you are precluded from asserting the error or unauthorized transaction against us. For purposes of the foregoing, “errors or unauthorized transactions” include but are not limited to an unauthorized signature, alteration, forgery, counterfeit check or other unauthorized transaction involving any of your checks or accounts. If you claim a credit or refund because of an error or unauthorized transaction, you agree to provide us with an affidavit containing whatever reasonable information we require regarding your account, the transaction and the circumstances surrounding the claimed loss. We must receive your declaration within 10 days of our request. If applicable, you also agree to make a report to the police and to provide us with a copy of the report, upon request. We will have a reasonable period of time to investigate the circumstances surrounding any claimed loss. During our investigation, we will have no obligation to provisionally credit your account, unless otherwise requir...
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Reporting Unauthorized Transactions and Errors. If you believe that an unauthorized transaction has been made from your Account, your User ID or Password have been obtained or used without permission or if you believe there has been an error, telephone us immediately at 1-800-640-1166, email us using the secure Email link in Business eBanking, or write to us at: Rollstone Bank & Trust Internet Banking Department ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇ ▇.▇. ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇
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Reporting Unauthorized Transactions and Errors. If you believe an unauthorized transaction has been made from your Account, your User ID or password have been used without your permission, or if you believe there has been an error, call us immediately at ▇▇▇-▇▇▇-▇▇▇▇, email us at ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ or write us at: Clinton Savings Bank Operations Department ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇ Clinton, MA 01510
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Related to Reporting Unauthorized Transactions and Errors

  • Unauthorized Transactions You are not responsible for unauthorized Transactions. A Transaction is considered an “unauthorized Transaction” if we complete an investigation and determine that: • The Account was used by someone other than you; • You did not receive any benefit from the Transaction; • You co-operated fully with us in our investigation; and • You followed your responsibilities under this Agreement, including in these sections: i. “Unauthorized Transactions” , ii. “Using the Account”

  • Liability for Unauthorized Transactions Protection from Unauthorized Transactions What is an Unauthorized Transaction What is not considered an Unauthorized Transaction Reporting an Unauthorized Transaction Error Resolution What is an Error

  • Your Liability for Unauthorized Transfers Immediately following your discovery of an unauthorized Payment Instruction, you shall communicate with customer care for the Service in the manner set forth in Section 6 of the General Terms above. You acknowledge and agree that time is of the essence in such situations. If you tell us within two (2) Business Days after you discover your password or other means to access your account through which you access the Service has been lost or stolen, your liability is no more than $50.00 should someone access your account without your permission. If you do not tell us within two (2) Business Days after you learn of such loss or theft, and we can prove that we could have prevented the unauthorized use of your password or other means to access your account if you had told us, you could be liable for as much as $500.00. If your monthly financial institution statement contains payments that you did not authorize, you must tell us at once. If you do not tell us within sixty (60) days after the statement was sent to you, you may lose any amount transferred without your authorization after the sixty (60) days if we can prove that we could have stopped someone from taking the money had you told us in time. If a good reason (such as a long trip or a hospital stay) prevented you from telling us, we will extend the time periods specified above to a reasonable period.

  • UNAUTHORIZED TRANSFERS To report a lost or stolen Card, PIN, Access Code or any combination thereof, You will call Us at the telephone number shown in this Agreement. You may also report the loss of a Card, PIN, Access Code or any combination thereof, by writing to Us at the address shown in this Agreement. You should also call the number or write to the address listed above if You believe a transfer has been made using the information from Your check without Your permission.

  • Contact in Event of Unauthorized Transfer If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your Account without your permission, please contact us via calling or writing using the contact number(s) or addresses listed at the end of this Agreement and Disclosure.