Reporting Services Overview Clause Samples

Reporting Services Overview. Reporting services cover the standard reports Continuant produces and provides to customer on a periodic basis in order to facilitate Managed Services governance and Service Delivery review. The reports listed below are only produced and delivered when the corresponding Managed Service has been purchased by customer. Managed Services Governance is conducted via Quarterly Business Review meetings that Continuant and Customer hold. All standard Managed Services reports are delivered in accordance with the QBR cadence. Highlights of the reports are discussed in the QBR meeting and the full reports are provided to the customer as supplemental material. A Monthly Service Review is provided by the Named Account Manager to discuss billing and SLA compliance.