Report Delivery. Provided that Client has installed a BISYS approved network configuration, if at least ninety percent (90%) of the individual daily reports are not stored on Client's print server by 10:00 A.M. Eastern Time on the business day immediately following the day as to which such reports relate on at least ninety percent (90%) of the business days during any calendar quarter, then the charges for the Services otherwise payable by Client to BISYS under this Agreement for such calendar quarter shall be reduced by five percent (5%) and applied as a credit against charges for the month following such calendar quarter. (a) BISYS agrees to use all reasonable efforts to provide correct report data so as to prevent double posting. BISYS agrees to monitor service incidents related to production performance. Service incidents are defined as: - Reprint/Rerun (due solely to BISYS' error), i.e., double posting, incorrect data, omission, etc. - Fiche production error - Report misroute (due solely to BISYS' error) - Work request delay (based on mutually agreed upon delivery date) - Any Service Incident mutually agreed upon in writing signed by BISYS and Client (b) If during any two (2) consecutive calendar month period, the number of Service Incidents exceeds seven (7), then Client shall have the option to terminate this Agreement prior to the end of the Initial Period upon at least 180 days prior written notice to BISYS, and the termination shall be effective provided that: (i) Client pays BISYS for all Services provided through the effective termination date on the terms provided in this Addendum, including pass-through charges; and (ii) Client pays BISYS for any Deconversion assistance in accordance with Paragraph 9(B); and (iii) All payments must be made before the delivery of Client Files.
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Report Delivery. Provided that Client has installed a BISYS approved network configurationRemote Print configuration containing at the minimum a dedicated 4800 Baud Communication Line to the remote equipment at Client's location and an 800 LPM Printer, if at least ninety percent (90%) of the individual daily reports are not printed and/or stored on at Client's print server facility by 10:00 9:00 A.M. Eastern Time on the business day immediately following the day as to which such reports relate on at least ninety percent (90%) of the business days during any calendar quarter, then the charges for the Services otherwise payable by Client to BISYS under this Agreement for such calendar quarter shall be reduced by five percent (5%) and applied as a credit against charges for the month following such calendar quarter.
(a) BISYS agrees to use all reasonable efforts to provide correct report data so as to prevent double posting. BISYS agrees to monitor service incidents related to production performance. Service incidents are defined as: - Reprint/Rerun (due solely to BISYS' error), i.e., double posting, incorrect data, omission, etc. - Fiche production error - Report misroute (due solely to BISYS' error) - Work request delay (based on mutually agreed upon delivery date) - Any Service Incident mutually agreed upon in writing signed by BISYS and Client
(b) If during any two (2) consecutive calendar month period, the number of Service Incidents exceeds seven (7), then Client shall have the option to terminate this Agreement prior to the end of the Initial Period upon at least 180 days prior written notice to BISYS, and the termination shall be effective provided that:
(i) Client pays BISYS for all Services provided through the effective termination date on the terms provided in this Addendum, including pass-through charges; and
(ii) Client pays BISYS for any Deconversion assistance in accordance with Paragraph 9(B9(b); and
(iii) All payments must be made before the delivery of Client Files.
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Report Delivery. Provided that Client has installed a BISYS approved network configuration, if at least ninety percent (90%) of the individual daily reports are not stored on Client's print server by 10:00 A.M. Eastern Time on the business day immediately following the day as to which such reports relate on at least ninety percent (90%) of the business days during any calendar quarter, then the charges for the Services otherwise payable by Client to BISYS under this Agreement for such calendar quarter shall be reduced by five percent (5%) and applied as a credit against charges for the month following such calendar quarter.
(a) . BISYS agrees to use all reasonable efforts to provide correct report data so as to prevent double posting. BISYS agrees to monitor service incidents Service Incidents related to production performance. Service incidents Incidents are defined asas a single occurrence of: - S Reprint/Rerun (due solely to BISYS' error), i.e., double posting, incorrect data, omission, etc. - S Fiche production error - S Report misroute (due solely to BISYS' error) - S Work request delay (based on mutually agreed upon delivery date) - Any S Service Incident mutually agreed upon in writing signed by BISYS and Client
(ba) If during any two (2) consecutive calendar month period, the number of separate Service Incidents exceeds seven four (74), then Client shall have the option to terminate this Agreement prior to the end of the Initial Period upon at least 180 days prior written notice to BISYS, and the termination shall be effective provided that:
(i) Client pays BISYS for all Services provided through the effective termination date on the terms provided in this Addendum, including pass-through charges (excluding any early termination charges); and
(ii) Client pays BISYS for any Deconversion assistance in accordance with Paragraph 9(B); and
(iii) All payments must be made before the delivery of Client Files.
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