Replacement Equipment. 9.1. The Company undertakes to keep its hardware in full working order and maintained in accordance with the manufacturer’s recommendations. During an Invocation Period, the Replacement Equipment will be covered by a Company provided hardware maintenance with a 24x7x365 cover level and four (4) hour response. The Company reserves the right to provide Replacement Equipment that is equivalent to or greater than the specification set out in the Schedule.
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Replacement Equipment. 9.1. The Company undertakes to keep its hardware in full working order and maintained in accordance with the manufacturer’s recommendations. During an Invocation Period, the Replacement Equipment will be covered by a Company provided hardware maintenance with a 24x7x365 24x7x265 cover level and four two (42) hour response. The Company reserves the right to provide Replacement Equipment that is equivalent to or greater than the specification set out in the Schedule.
Appears in 1 contract
Sources: Service Level Agreement