Remote Technical Support. Customer understands this is a remote technical support service, and that any requests for on-site assistance will need to be requested at T&M rates and will be based on availability.
Appears in 1 contract
Sources: Telecommunications Account Agreement (Taa) or Master Service Agreement (Msa)
Remote Technical Support. Customer understands this is a remote technical support service, and that any requests for on-site assistance will need to be requested at T&M Time and Materials rates and will be based on availability.
Appears in 1 contract
Sources: Telecommunications