Common use of Remote Hands Clause in Contracts

Remote Hands. Rogers will make available personnel (“Remote Hands”) who will, upon your request and Rogers’ personnel availability, provide non-technical support and assistance related to the Customer Equipment or Space. Rogers will respond to a reasonable number of requests based on the size of the installation, and response times will be based on a best-efforts basis. Remote Hands will act only upon request and direction from you. Rogers is not responsible or liable for any consequences of the actions performed upon your request by Remote Hands.

Appears in 1 contract

Sources: Data Centre and Cloud Services Agreement

Remote Hands. Rogers will may make available personnel (“Remote Hands”) who will, upon your request and Rogers’ personnel availability, provide non-technical support and assistance related to the Customer Equipment your equipment or SpaceSpace (“Remote Hands”). Rogers will respond shall quote a charge for such Remote Hands assistance to a reasonable number of requests based on the size of the installationyou, and upon your acceptance of such charges, response times will be based on a best-efforts basiscommercially reasonable efforts. Remote Hands will act only upon request and direction from you. Rogers is not responsible or liable for any consequences of the actions performed upon your request by Remote Hands.

Appears in 1 contract

Sources: Data Centre and Cloud Services Agreement