Common use of Regular Services Clause in Contracts

Regular Services. Should the City decide to have Contractor manage billing and collection of fees, the Contractor shall provide billing and collection for regular and additional services for Commercial/Industrial customers at the rates established by the City Council from time to time. Customers shall be billed once a month using a billing format subject to City approval. When Contractor is requested to provide regular services, it shall determine whether the Customer has a utility account in good standing with City. If so, Contractor will provide service and bill the customer. If the Customer does not have a utility account in good standing with the City, Contractor shall not set up the service and will contact the City for direction. The bill shall include the service levels for the customer (Solid Waste, Compost, and Recycling) as well as any special charges (push service, lock service, bin rental), and additional services (additional refuse pickups or debris box service). The Contractor shall provide the customers with the option of receiving an electronic bill in lieu of a paper bill if technology allows or becomes available. The Contractor shall provide for customers to make electronic payments from a website. Payment will be accepted in cash, check payable to Contractor, or credit card. All billing inquiries will be handled by the Contractor. The Contractor will process debits and credits to customer accounts. Any debits or credits that exceed $1,000 for a customer (either one time or cumulatively in a 12-month period) will require authorization from the City. Customer payments will be sent directly to a bank lockbox set up by the Contractor in partnership with the City with funds deposited daily into a City bank account. Contractor shall coordinate with the lockbox vendor on matching ▇▇▇▇▇▇▇▇ with payments received and identification of returned checks, miscued items and unreadable checks. The Contractor shall assign the received funds against the customer accounts and maintain an accounts receivable (A/R) database.

Regular Services. Should the City decide to have Contractor manage billing and collection of fees, the Contractor shall provide billing and collection for regular and additional services for Commercial/Industrial customers at the rates established by the City Council from time to time. Customers shall be billed once a month using a billing format subject to City approval. When Contractor is requested to provide regular services, it shall determine whether the Customer has a utility account in good standing with City. If so, Contractor will provide service and bill ▇▇▇▇ the customer. If the Customer does not have a utility account in good standing with the City, Contractor shall not set up the service and will contact the City for direction. The bill ▇▇▇▇ shall include the service levels for the customer (Solid Waste, Compost, and Recycling) as well as any special charges (push service, lock service, bin rental), and additional services (additional refuse pickups or debris box service). The Contractor shall provide the customers with the option of receiving an electronic bill ▇▇▇▇ in lieu of a paper bill ▇▇▇▇ if technology allows or becomes available. The Contractor shall provide for customers to make electronic payments from a website. Payment will be accepted in cash, check payable to Contractor, or credit card. All billing inquiries will be handled by the Contractor. The Contractor will process debits and credits to customer accounts. Any debits or credits that exceed $1,000 for a customer (either one time or cumulatively in a 12-month period) will require authorization from the City. Customer payments will be sent directly to a bank lockbox set up by the Contractor in partnership with the City with funds deposited daily into a City bank account. Contractor shall coordinate with the lockbox vendor on matching ▇▇▇▇▇▇▇▇ with payments received and identification of returned checks, miscued items and unreadable checks. The Contractor shall assign the received funds against the customer accounts and maintain an accounts receivable (A/R) database.