Regular Backups. As part of its obligation to mitigate damages, End User will take reasonable data back-up measures. In particular, End User will provide for a daily back-up process and back-up the relevant data before VCE performs any remedial, upgrade or other works on End User’s production systems. To the extent VCE’s liability for loss of data is not otherwise excluded under this Agreement, VCE will in case of data losses only be liable for the typical effort to recover the data which would have accrued if End User had appropriately backed up its data. Notwithstanding the foregoing, except for the purpose of backup, data transmission over IP networks or for migrating data and workloads, the attachment of external devices to the product is prohibited. No Support Services are provided for the external device or the Product as it relates to the external device.
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Sources: Support Services Terms Exhibit, Support Services Terms Exhibit