Common use of Reconciliation and Error Notification Clause in Contracts

Reconciliation and Error Notification. 10.1 The Dashboard contains details of Charges, Charge history, and other activity on your Jenga PGW Account. Except as required by Law, you are solely responsible for reconciling the information in the Dashboard generated by your use of Payment Services with your records of Customer Transactions, and for identifying any Transaction errors. You agree to review your Jenga PGW Account and immediately notify us of any errors. 10.2 We will investigate and, where appropriate, attempt to rectify any reported errors, including any errors made by Finserve or our Financial Services Providers. However, you should be aware that your ability to recover funds you have lost due to a Transaction error may be very limited or even impossible, particularly if we did not cause the error, or if funds are no longer available in any Payout Account or Recipient Account. We will work with you and our Financial Services Providers to correct a Transaction error in accordance with Network Rules; however, if you fail to communicate a Transaction error to us for our review without undue delay and, in any event, within 13 months after you discovered it and flagged it in the Dashboard, you waive your right to make any claim against us or our Financial Services Providers for any amounts associated with the Transaction error.

Appears in 1 contract

Sources: Payment Gateway Agreement

Reconciliation and Error Notification. 10.1 The Dashboard contains details of Charges, Charge history, and other activity on your Jenga PGW Propell Payment Account. Except as required by Law, you are solely responsible for reconciling the information in the Dashboard generated by your use of Payment Services with your records of Customer Transactions, and for identifying any Transaction errors. You agree to review your Jenga PGW Propell Account and immediately notify us of any errors. 10.2 . We will investigate and, where appropriate, attempt to rectify any reported errors, including any errors made by Finserve Propell or our Financial Services Providers, and attempt to rectify them by crediting or debiting the Payout Account identified in the Dashboard. However, you should be aware that your ability to recover Your chance of recovering funds you have lost due to a Transaction error may will be very limited or even impossible, particularly impossible if we did not cause the error, or if funds are no longer available in any Payout Account or Recipient Account. We will work with you and our Financial Services Providers to correct a Transaction error in accordance with Network Rules; however, if you fail to communicate a Transaction error to us for our review without undue delay and, in any event, within 13 months 60 days after you discovered it and flagged it in the Dashboard, you waive your right to make any claim against us or our Financial Services Providers for any amounts associated with the Transaction error. 1. Data Usage Overview

Appears in 1 contract

Sources: Terms and Conditions