Quality Targets. The Supplier has an obligation to the Customer to have the zero-defect target. If the zero-defect target cannot be achieved in the near future, the Supplier may - together with the Customer and for a limited period of time - determine maximum defect rates as interim targets (e.g. ppm agreements). If the Supplier ascertains that the envisaged targets cannot be achieved the Supplier undertakes to present to the Customer detailed action plans and implement these. If the actual defect rate is below maximum limits agreed by the parties, this does not release the Supplier from it´s obligation to deal with all complaints and to work on continued improvements. The agreement of quality targets and measures as well as action limits does not release the Supplier from his liability in respect of defect and damage claims from the Customer which arise from defects in supplies and/or services. The Supplier will be informed whether it has reached the target at periodical intervals. In the event of deviations from the quality target an action plan must be presented by the Supplier within the period stipulated by the Customer, which must then be implemented by agreement with the Cus- tomer.
Appears in 1 contract
Sources: Quality Assurance Agreement
Quality Targets. The Supplier has an obligation to the Customer to have achieve the zero-zero defect target. If the zero-zero defect target cannot be achieved in the near future, the Supplier may - together with the Customer and for a limited period of time - determine maximum defect rates as interim targets (e.g. ppm agreements). If the Supplier ascertains that the envisaged targets cannot be achieved the Supplier he undertakes to present to the Customer detailed action plans and implement imple- ment these. If the actual defect rate is below maximum limits agreed by the parties, this does not release re- lease the Supplier from it´s his obligation to deal with all complaints and to work on continued improvements. The agreement of quality targets and measures as well as action limits does shall not release the Supplier from his liability in respect of defect and damage claims from the Customer which arise from defects in supplies and/or services. The Supplier will shall be informed whether it he has reached the target at periodical intervals. In the event of deviations from the quality target an action plan must shall be presented by the Supplier Suppli- er within the period stipulated by the Customer, which must shall then be implemented by agreement with the Cus- tomerCustomer.
Appears in 1 contract
Sources: Quality Assurance Agreement
Quality Targets. The Supplier has an obligation to the Customer to have the zero-defect target. If the zero-zero- defect target cannot be achieved in the near future, the Supplier may - together with the Customer and for a limited period of time - determine maximum defect rates as interim targets (e.g. ppm agreements). If the Supplier ascertains that the envisaged targets cannot be achieved the Supplier undertakes to present to the Customer detailed action plans and implement these. If the actual defect rate is below maximum limits agreed by the parties, this does not release the Supplier from it´s obligation to deal with all complaints and to work on continued improvementsim- provements. The agreement of quality targets and measures as well as action limits does not release the Supplier from his liability in respect of defect and damage claims from the Customer which arise from defects in supplies and/or services. The Supplier will be informed whether it has reached the target at periodical intervals. In the event of deviations from the quality target an action plan must be presented by the Supplier within the period stipulated by the Customer, which must then be implemented by agreement agree- ment with the Cus- tomerCustomer.
Appears in 1 contract
Sources: Quality Assurance Agreement