Common use of Quality Principles Clause in Contracts

Quality Principles. All staff working within participating community organisations, GP surgeries or Pharmacies must adhere to the guidelines of this service • Service providers will operate within the existing North 51 ltd Smoking Cessation services operational procedures. The advising staff must work to the provided standard service specification for the service. • The contractor will be expected to achieve a level of success, which is consistently within National limits (minimum of 45% CO validated quit rate, minimum of 90% co validated outcomes). • The contractor shall ensure that staff employed to deliver the service in the community organisation, GP practice or Pharmacy have received registration for providers from the NCSCT and are fully aware of how the North 51 ltd Smoking Cessation service operates. • The contractor shall also ensure that any paperwork relating to the service, local procedures and guidelines issued by Quit 51 are easily accessible in the surgery or pharmacy. • All client information will be entered on to the ‘Quit Manager’ web based secure system. If this is not possible, individual requests to continue on paper system will be considered by service manager on an individual basis. All paper Client data monitoring forms must be returned to North 51 ltd promptly following the four week review and 12 weeks review. This will reduce the payments made to the contractor if paper records are used. • Consultations should take place in a room or area that has been accredited for the purpose of providing patients with a confidential and accessible service. • The contractor will display appropriate smoking cessation promotional material including information on all North 51 ltd and local specialist stop smoking services that are available. All material should be in an appropriate format accessible to all. Posters will be supplied by Quit 51 and at least one poster should be visible at all times. • The contractor will actively pursue brief intervention whenever possible. • Those involved in delivering smoking cessation support will have the necessary skills and competencies through undertaking the two day North 51 ltd training programme, or online NCSCT training which includes brief intervention skills, offering intensive advice and support and smoking in pregnancy, awareness and use of service protocols and completion of paperwork. Advising staff will be expected to undertake quarterly North 51 ltd clinical supervision sessions and to adhere to the competency framework

Quality Principles.  All pharmacy staff working within participating community organisations, GP surgeries or Pharmacies pharmacies must adhere to the guidelines of this service •  Service providers will operate within the existing North 51 ltd New Leaf Smoking Cessation services operational procedures. The advising pharmacy staff must work to the provided standard service specification for the service. •  The contractor service provider will be expected to achieve a level of success, which is consistently within National limits (minimum of 45% CO validated quit rate, minimum of 90% co validated outcomes)limits. •  The pharmacy contractor shall ensure that pharmacists and other staff employed to deliver the service work in the community organisation, GP practice or Pharmacy pharmacy have received registration for providers from the NCSCT New Leaf training and are fully aware of how the North 51 ltd New Leaf Smoking Cessation service operates. •  The pharmacy contractor shall also ensure that any paperwork relating to the service, local procedures and guidelines issued by Quit 51 the NOTTINGHAM CITYCARE PARTNERSHIP CIC are easily accessible in the surgery or pharmacy. •  All client information will be entered on to the ‘Quit Manager’ web based secure system’. If this is not possible, individual requests to continue on paper system will be considered by service manager on an individual basis. All paper Client data monitoring forms must be returned to North 51 ltd New Leaf promptly following the four week review and 12 weeks review. This will reduce the payments made to the contractor if paper records are used. •  Consultations should take place in a room or area that has been accredited by the NOTTINGHAM CITYCARE PARTNERSHIP CIC for the purpose of providing patients with a confidential and accessible service. •  The contractor service provider will display appropriate smoking cessation promotional material including information on all North 51 ltd and local New Leaf specialist stop smoking services that are available. All material should be in an appropriate format accessible to all. Posters will be supplied by Quit 51 and at least one poster should be visible at all times. •  The contractor service provider will actively pursue brief intervention whenever possible. •  Those involved in delivering smoking cessation support will have the necessary skills and competencies through undertaking the two day North 51 ltd New Leaf training programme, or online NCSCT training which includes brief intervention skills, offering intensive advice and support and smoking in pregnancy, awareness and use of service protocols and completion of paperwork. Advising Pharmacy staff will be expected to undertake quarterly North 51 ltd New Leaf clinical supervision sessions and to adhere to the competency framework 2. 1 Session Protocol