Common use of Quality Performance Clause in Contracts

Quality Performance. The supplier must guarantee the total quality of the goods supplied. We require of our suppliers to commit to strive for a quality rejects level of 0 ppm. Every product must meet our customer and Quadrants specifications. Every delivery with a quality problem on the product, package, and shipment will give rise to demerits and thus will affect supplier’s evaluation. At the start of a new project the first 3 deliveries will have an entrance control. If no major non conformities have occurred, the product will have the level of QA (Quality Assured) product. In case of a major problem the quality status becomes NOT QA product. Quadrant CMS will send a complaint. The supplier needs to send back an 8D report according ISO/TS 16949. (Quadrant CMS can provide a template of an 8D report). All suppliers are evaluated in their own commodity group. The quality performance will be send out by the quality purchasing report F655/1. The table here under gives the levels of evaluation: QA% Mention ≥95% sufficient Write ≥85%- 95% insufficient Action plan ≥75%- 85% Unacceptable Audit <75% after consultation Deleted After consultation management review For suppliers which are below the level of the unacceptability of 75% they will be invited to discuss their action plan and also an audit at the supplier’s premises. If no real improvement occurs after all these actions the customer will be informed for a change over after supplier.

Quality Performance. The supplier must guarantee the total quality of the goods supplied. We require of our suppliers to commit to strive for a quality rejects level of 0 ppm. Every product must meet our customer and Quadrants specifications. Every delivery with a quality problem on the product, package, and shipment will give rise to demerits and thus will affect supplier’s evaluation. At the start of a new project the first 3 deliveries will have an entrance control. If no major non conformities have occurred, the product will have the level of QA (Quality Assured) product. In case of a major problem the quality status becomes NOT QA product. Quadrant CMS Mitsubishi Chemical Advanced Materials Plastics will send a complaint. The supplier needs to send back an 8D report according ISO/TS IATF 16949. (Quadrant CMS Mitsubishi Chemical Advanced Materials Plastics can provide a template of an 8D report). All suppliers are evaluated in their own commodity group. The quality performance will be send out by the quality purchasing report F655/1. The table here under gives the levels of evaluation: QA% Mention ≥95% sufficient Write ≥85%- 95% insufficient Action plan ≥75%- 85% Unacceptable Audit <75% after consultation Deleted After consultation management review For suppliers which are below the level of the unacceptability of 75% they will be invited to discuss their action plan and also an audit at the supplier’s premises. If no real improvement occurs after all these actions the customer will be informed for a change over after supplier.