PSAP RESPONSIBILITIES Clause Samples

PSAP RESPONSIBILITIES. 5.1. At any time after the WestTel 9-1-1 System is installed, if PSAP desires to upgrade or replace non-WestTel 9-1-1 hardware and/or software that interfaces with the WestTel 9-1-1 System ("Equipment Upgrade"), it is PSAP's responsibility to notify WestTel in writing at least 60 days in advance of such Equipment Upgrade to ensure that the Equipment Upgrade is compatible with the WestTel 9-1-1 System. If the Equipment Upgrade is not compatible with the WestTel 9-1-1 System, WestTel, by way of mutual agreement, may at its option, (1) terminate the Maintenance and Support Agreement with PSAP or (2) make changes, provided PSAP’s approval, and at PSAP's expense, to the WestTel 9-1-1 System to make it compatible with the Equipment Upgrade. Any and all charges associated to make non-WestTel 9-1-1 hardware and/or software compatible with existing system will be quoted in advance and approved by PSAP prior to invoicing PSAP, and PSAP will pay for the costs of such modifications.

PSAP RESPONSIBILITIES. 1) The PSAP is responsible for the arrangements for provisioning of all telephone lines required for the Contractor’s system, including a line for remote maintenance. 2) The PSAPs will provide adequate storage space for spare parts, and adequate working space, including heat, light, ventilation, electrical current and outlets, for the use of the California Governor's Office of Emergency Services Vesta Solutions, Inc. 9-1-1 CPE Systems Agreement # 4151-6 Contractor's maintenance personnel at the time maintenance is being performed. These facilities shall be within a reasonable distance of the equipment to be serviced and shall be provided at no charge to the Contractor. 3) If required to meet special environmental considerations, the PSAP will modify its site facilities to meet the Contractor’s minimum site and environmental specifications as supplied by the Contractor. These specifications shall be in such detail as to ensure that equipment, if installed according to these specifications, shall operate efficiently from an environmental point of view and properly from a functional point of view. These modifications shall be in line with the floor plan of the Communications Operations Room. 4) Subject to the PSAPs security regulations, the Contractor shall have full and free access to the equipment to provide service thereon. If persons other than Contractor representatives have performed maintenance or repair of equipment, and, as a result, further repair by Contractor is required, such further repairs will be made at Contractor's then applicable time and material rates, as shown in Exhibit 16, Cost Workbook. 5) The PSAP is responsible for providing DSL or other high speed internet connection. 6) The PSAPs shall maintain records and documentation associated with contractor.

PSAP RESPONSIBILITIES. Layton will provide the following services to South ▇▇▇▇▇: a. providing 911 call processing for all calls received at Layton dispatch b. dispatching fire and EMS units to the calls according to Layton policies and procedures c. fulfilling requests from field units including requests for mutual or automatic aid, notification to utility operators, air ambulance, and board-up companies d. providing dispatch records to include 9-1-1 and non-emergency phone calls and radio transmissions from fire talk groups e. providing additional records as defined by Utah records retention guidelines f. providing dispatch services using ▇▇▇▇▇▇’▇ infrastructure for automatically or manual paging units and for notifying the public.

PSAP RESPONSIBILITIES a. If required to meet special environmental considerations, the PSAP will modify its site facilities to meet the Contractor’s minimum site and environmental specifications as supplied by the Contractor. Costs associated with these modifications shall be the responsibility of the PSAP. b. Subject to the PSAP’s security regulations, the Contractor shall have full and free access to the CPE equipment, and other equipment at the PSAP needed to support data sharing. c. PSAP shall use existing internet connectivity to access the data portal. d. Subject to the PSAP’s approval, the Contractor shall have access to CAD as needed for any data sharing requirements.

PSAP RESPONSIBILITIES. A. If required to meet special environmental considerations, the PSAP will modify its site facilities to meet the Contractor’s minimum site and environmental specifications as supplied by the Contractor. Costs associated with these modifications shall be the responsibility of the PSAP. B. Subject to the PSAP’s security regulations, the Contractor shall have full and free access to the CPE equipment. C. Any lines terminating into the CPE solution (including but not limited to) 9-1-1, NG 9-1-1, 10 digit emergency lines, administrative lines, ring downs lines (circuits), direct connects, as well as contact closures.