Common use of Project Office Clause in Contracts

Project Office. As part of a global Project Office, IBM shall appoint the following qualified staff members to act as the principal points of interface between IBM and StarMedia Network during the country-specific roll-out of any IAK to new End Users and to provide on-going management of the delivery of IBM Services during the term of this Agreement. The IBM Project Office personnel shall be staffed based on the staffing levels identified in the table below and shall perform the services described below. Part of the responsibility of the Project Office is to be responsible to monitor the IBM web site for changes in the information that has been downloaded by StarMedia Network to its web site. For major changes to the structure and/or content of the IBM web site IBM will use commercially reasonable effort to provide StarMedia Network 60 days' prior notice of such change to the IBM web site. IBM Project Executive **** Represents material which has been redacted pursuant to a request for confidential treatment pursuant to Rule 406 under the Securities Act of 1933, as amended. The Project Executive shall act as an overall project manager with respect to the performance by IBM of its obligations hereunder. The IBM PE will serve as StarMedia Network's single-point-of-contact for the complete range of services contracted. To effectively respond to StarMedia Network's needs, StarMedia Network will provide its list of authorized representatives to act as interface to the IBM PE. The PE has his staff as well as the resources of IBM Global Services' Network Services at his disposal to ensure an efficient transition and delivery of high quality services. The IBM PE, being the central point of contact for StarMedia, has authority and responsibility for all aspects of IBM's performance including customer service and customer satisfaction.

Project Office. As part of a global Project Office, IBM shall appoint the following qualified staff members to act as the principal points of interface between IBM and StarMedia Network during the country-specific roll-out of any IAK to new End Users and to provide on-going management of the delivery of IBM Services during the term of this Agreement. The IBM Project Office personnel shall be staffed based on the staffing levels identified in the table below and shall perform the services described below. Part of the responsibility of the Project Office is to be responsible to monitor the IBM web site for changes in the information that has been downloaded by StarMedia Network to its web site. For major changes to the structure and/or content of the IBM web site IBM will use commercially reasonable effort to provide StarMedia Network 60 days' prior notice of such change to the IBM web site. IBM Project Executive **** Represents material which has been redacted pursuant to a request for confidential treatment pursuant to Rule 406 under the Securities Act of 1933, as amended. Omitted material for which confidential treatment has been requested has been filed separately with the Securities and Exchange Commission. The Project Executive shall act as an overall project manager with respect to the performance by IBM of its obligations hereunder. The IBM PE will serve as StarMedia Network's single-point-of-contact for the complete range of services contracted. To effectively respond to StarMedia Network's needs, StarMedia Network will provide its list of authorized representatives to act as interface to the IBM PE. The PE has his staff as well as the resources of IBM Global Services' Network Services at his disposal to ensure an efficient transition and delivery of high quality services. The IBM PE, being the central point of contact for StarMedia, has authority and responsibility for all aspects of IBM's performance including customer service and customer satisfaction.