Common use of Project Assumptions Clause in Contracts

Project Assumptions. a. Oracle will determine if recommended changes need to be tested in a sandbox instance prior to being applied to production or can be applied directly to production. b. All Services are performed remotely unless otherwise mutually agreed in writing. c. All Services communication are in English. d. Oracle resources are not obligated, without Oracle’s written permission, to perform Services outside normal business hours or in excess of ten (10) hours per day (or fifty (50) hours per week). e. The Services described above will be limited to supported browsers. Oracle’s updated published list of supported browsers can be found on SuiteAnswers within in Your Oracle NetSuite instanceby searching for “supported browsers” in the search tool and clicking on the resulting document. Notwithstanding the foregoing, Oracle may in its sole discretion de-support or refuse to perform Services on any supported web browsers or mobile device operating system that it believes to be vulnerable or otherwise insecure and will inform You of such decision. f. Oracle will utilize responsive design techniques for mobile websites. Responsive design will apply only to the currently popular commercial tablets (iOS and Android) that utilize standard screen ratios. g. Your primary form of communication with Oracle outside of meetings described as a part of the Services described in section A above will be by email and the Oracle NetSuite case management tool.

Project Assumptions. a. Oracle will determine if recommended changes need to be tested in a sandbox instance prior to being applied to production or can be applied directly to production. b. All Services are performed remotely unless otherwise mutually agreed in writing. c. All Services communication are in English. d. Oracle resources are not obligated, without Oracle’s written permission, to perform Services outside normal business hours or in excess of ten (10) hours per day (or fifty (50) hours per week). e. The Services described above will be limited to supported browsers. Oracle’s updated published list of supported browsers can be found on SuiteAnswers within in Your Oracle NetSuite instanceby instance by searching for “supported browsers” in the search tool and clicking on the resulting document. Notwithstanding the foregoing, Oracle may in its sole discretion de-support or refuse to perform Services on any supported web browsers or mobile device operating system that it believes to be vulnerable or otherwise insecure and will inform You of such decision. f. Oracle will utilize responsive design techniques for mobile websites. Responsive design will apply only to the currently popular commercial tablets (iOS and Android) that utilize standard screen ratios. g. Your primary form of communication with Oracle outside of meetings described as a part of the Services described in section A above will be by email and the Oracle NetSuite case management tool.

Project Assumptions. a. Oracle will determine if recommended changes need to be tested in a sandbox instance prior to being applied to production or can be applied directly to production. b. All Services are performed remotely unless otherwise mutually agreed in writing. c. b. All Services communication are in English. d. c. Oracle resources are not obligated, without Oracle’s written permission, to perform Services outside normal business hours or in excess of ten (10) hours per day (or fifty (50) hours per week). e. d. The Services described above will be limited to supported browsers. Oracle’s updated published list of supported browsers can be found on SuiteAnswers within in Your Oracle NetSuite instanceby Cloud instance by searching for “supported browsers” in the search tool and clicking on the resulting document. Notwithstanding the foregoing, Oracle may in its sole discretion de-support or refuse to perform Services on any supported web browsers or mobile device operating system that it believes to be vulnerable or otherwise insecure and will inform You of such decision. f. e. Oracle will utilize responsive design techniques for mobile websites. Responsive design will apply only to the currently popular commercial tablets (iOS and Android) that utilize standard screen ratios. f. Oracle resources cannot execute, deploy code, or otherwise make changes to customer data in Your customers’ Oracle NetSuite Cloud products. g. Your primary form of communication with Oracle outside of meetings described as a part of the Services described in section A above will be by email and the Oracle NetSuite case management tool.