Program Administration and Operations Sample Clauses

Program Administration and Operations. Key Activities: 1. Contractor will be responsive to HCA and support HCA in conducting its State agency support and CDR Program oversight role. 2. Contractor will facilitate the annual Review and Reconciliation process to allow providers to verify and comment on the completeness, accuracy, and validity of their data in CDR. 3. Contractor will conduct an annual survey of stakeholders to gain input and insight into past Program performance and opportunities for improvement. 4. Contactor will improve the data request process, including but not limited to making it more visible. 5. Review any proposed data submission guide changes with HCA and obtain approval prior to sending any change notification to Data Submitters. Key Deliverables: 1. Data request process is easily accessible on CDR Program website and includes “self-serve” cost and processing time estimates.