Common use of Product Reliability Clause in Contracts

Product Reliability. SSI agrees to ensure that over the applicable warranty period for the Co-branded Products specified in Section 13 will meet the quality and reliability standards as defined by the Specifications and the Parameters ("RELIABILITY"). If over the Specifications' defined life of the Product, the Product(s) fail to meet the Reliability standards, then SSI shall use its reasonable commercial efforts to implement a corrective action plan and will deliver, if applicable, engineering change orders, packaging changes, test procedures, Software and Hardware changes, process changes that affect Form, Fit, Function, Reliability, Maintainability, Compatibility or Interoperability, [*] to StorageTek in order to achieve the Reliability standards. SSI will implement a corrective action plan pursuant to the response and escalation matrix set forth on SCHEDULE 2 OF EXHIBIT B (CO-BRANDED PRODUCT SERVICE AND SUPPORT AGREEMENT). Should the Products fail to meet the Reliability standards for [*], SSI's Vice President and General Manager of SSI Wichita will meet with StorageTek's Vice President of Quality in Louisville, Colorado to establish appropriate corrective actions.