Product Issues. Licensee may notify Company’s Network Operating Center (“NOC”) of Product problems by telephone 888-LT- FIBER, or at the contacts listed in Company’s Customer Support Information provided to Licensee, which may be updated by Company from time to time. If Company dispatches a field technician to Licensee or an end-user location and the problem is caused by (i) the Licensee Equipment or any end-user’s equipment or (ii) any acts or omissions of Licensee or its end user, or of any of its or their invitees, licensees, customers or contractors, Licensee will pay Company for any and all associated time and materials at Company's then-standard rates.
Appears in 2 contracts
Sources: Telecommunications License Agreement, Telecommunications License Agreement