Common use of PROBLEM PRIORITY DEFINITIONS Clause in Contracts

PROBLEM PRIORITY DEFINITIONS. Priority 1 : An existing network is down or there is a critical impact to the End User’s business operation. Cisco, Integrator and End User will commit full-time resources to resolve the situation.

Appears in 2 contracts

Sources: Systems Integrator Agreement (Presidio, Inc.), Systems Integrator Agreement (Presidio, Inc.)

PROBLEM PRIORITY DEFINITIONS. Priority 1 1: An existing network is down or there is a critical impact to the End UserCustomer’s business operation. Cisco, Integrator Cisco and End User Customer will commit full-time resources to resolve the situation.

Appears in 1 contract

Sources: Master Contract