Proactive Notification Sample Clauses

Proactive Notification. The proactive notification SLA provides credits if Verizon fails to notify Customer of a trouble ticket opened for a critical alarm. Proactive notification is provided by electronic means (e.g. system e-bond, e-mail). Verizon will provide the ticket number and an initial status. The Notification Period begins with opening of a trouble ticket in response to a critical alarm. Verizon has 15 minutes to notify Customer’s primary point of contact from the start point of the notification period.
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Proactive Notification. Customer is eligible to receive a credit equal to ten percent (10%) of the MRC for each Business Critical Service which was impacted during an Outage that was not properly notified.
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Proactive Notification. Where a Customer receives proactive notification for a particular connectivity service, it will also apply to the Access connected to that connectivity service.
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Proactive Notification. Customer is eligible to receive a credit equal to ten percent (10%) of the MRC for each Business Critical Service which was impacted during an Outage that was not properly notified. The maximum credit payable in any monthly billing period will not exceed one hundred percent (100%) of the aggregate MRC for the Business Critical Service feature billed to Customer in the month for which an SLA claim is made. Contact Center Managed Service option without SLA – for Customers not meeting High Availability Requirements. Verizon will, on an individual case basis, agree to manage a Contact Center infrastructure that does not meet minimum requirements for High Availability, but will not offer SLAs as part of the managed service. During the Assessment Phase, as part of the services under the assessment SOW, Verizon engineers will review their findings with Customer, and, as appropriate, propose remediation steps required to bring Customer’s configuration up to the High Availability defined standard in order to receive Contact Center Managed Service SLA coverage. If Customer elects not to perform Verizon’s recommended remediation steps, then Contact Center Managed Service can be provided to Customer but will not include SLA coverage. Pricing for Contact Center Managed Service not eligible for SLA coverage will follow the same fee structure described above in Part I.
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Proactive Notification. VoiceLift will notify customer within 15 minutes of any circuit outage per customer’s pre-determined notification procedures.
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Proactive Notification. Proactive Notification Standard and Calculation. The Proactive Notification SLA applies solely to the RRO CPE. Company will ping the RRO CPE at Customer’s premises at regular intervals. If the RRO CPE router does not respond after two consecutive ping cycles, Company will send an email notice to Customer’s designated point of contact within 15 minutes of opening the Trouble Ticket.
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Related to Proactive Notification

  • Recall Notification Notice of recall shall be sent to the bargaining unit member by certified mail. The City shall be deemed to have fulfilled its obligation by mailing the recall notice by certified mail, return receipt requested, to the last address provided by the bargaining unit member.

  • Employee Notification A copy of any disciplinary action or material related to employee performance which is placed in the personnel file shall be provided to the employee (the employee so noting receipt, or the supervisor noting employee refusal to acknowledge receipt) or sent by certified mail (return receipt requested) to the employee's last address appearing on the Employer's records.

  • Privacy Notification (1) The authority to request the above personal information from a seller of goods or services or a lessor of real or personal property, and the authority to maintain such information, is found in Section 5 of the State Tax Law. Disclosure of this information by the seller or lessor to the State is mandatory. The principal purpose for which the information is collected is to enable the State to identify individuals, businesses and others who have been delinquent in filing tax returns or may have understated their tax liabilities and to generally identify persons affected by the taxes administered by the Commissioner of Taxation and Finance. The information will be used for tax administration purposes and for any other purpose authorized by law. (2) The personal information is requested by the purchasing unit of the agency contracting to purchase the goods or services or lease the real or personal property covered by this contract or lease. The information is maintained in the Statewide Financial System by the Vendor Management Unit within the Bureau of State Expenditures, Office of the State Comptroller, ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇ ▇▇▇▇▇.

  • Customer Notification By executing this Agreement, the Advisor acknowledges that as required by the Advisers Act the Sub-Advisor has supplied to the Advisor and the Trust copies of the Sub-Advisor’s Form ADV with all exhibits and attachments (including the Sub-Advisor’s statement of financial condition) and will promptly supply to the Advisor copies of all amendments or restatements of such document. Otherwise, the Advisor’s rights under federal law allow termination of this contract without penalty within five business days after entering into this contract. U.S. law also requires the Sub-Advisor to obtain, verify, and record information that identifies each person or entity that opens an account. The Sub-Advisor will ask for the Trust’s legal name, principal place of business address, and Taxpayer Identification or other identification number, and may ask for other identifying information.

  • Personal Data Breach Notification SAP will notify Customer without undue delay after becoming aware of any Personal Data Breach and provide reasonable information in its possession to assist Customer to meet Customer’s obligations to report a Personal Data Breach as required under Data Protection Law. SAP may provide such information in phases as it becomes available. Such notification shall not be interpreted or construed as an admission of fault or liability by SAP.