Common use of Priority Levels Clause in Contracts

Priority Levels. 4.1 FluidStack may, acting reasonably, initially allocate the priority level of a service issue. Third-Party Provider may, provided it acts reasonably, reallocate the service issue to a lower priority level at its discretion. 4.2 The priority levels are as follows: (a) Critical: total system inoperability;

Priority Levels. 4.1 FluidStack Customer or Third-Party Provider (as applicable) may, acting reasonably, initially allocate the priority level of a service issue. Third-Party Provider FluidStack may, provided it acts reasonably, reallocate the service issue to a lower priority level at its discretion. 4.2 The priority levels are as follows: (a) Critical: total system inoperability;